Today reduced reimbursements have steadily eroded net revenue and associated margins. With increasing shared risk models, a strategic focus on operations has become crucial to maintaining strong financial and clinical performance. The challenge is to efficiently carry out operations while focusing on patient volume, experience and outcomes.
We specialize in identifying the root cause of issues and complex challenges, then developing clear, practical strategies to improve performance, streamline operations, strengthen culture, and enhance your competitive position. Whether working alongside your team or providing a roadmap for you to implement independently, we help plan, organize, and align resources to achieve your specific goals. Every initiative includes measurable benchmarks—covering processes, quality, resources, and budget—to ensure accountability and meaningful outcomes.
Credentialing, Contract Acquisition, Negotiating, Appointments, and Maintenance
We specialize in resolving credentialing challenges and managing the full scope of payer enrollment, contracting, and negotiation. Our credentialing maintenance program is designed to keep your practice compliant, organized, and ahead of critical deadlines. From PECOS, CAQH, Medicare and Medicaid enrollment to facility privileges — we handle it all. We also work closely with your billing team to address any reimbursement-related issues that may arise. Contact us today to learn how we can support your practice.
Practice Management and Operations
Think Big Health Care Solutions helps practices of all sizes streamline operations and improve overall performance. Whether you need support on a specific project or full-service, hands-on management, we tailor our approach to meet your needs. For some clients, we bring in our experienced management team and key staff to run the practice for a defined period. For others, we take a collaborative approach, working closely with administrators and internal teams to develop and implement effective strategies. Our flexible consulting models are designed to fit the needs and budgets of practices at every stage.
Practice Assessment
Our Practice Assessment is a comprehensive evaluation—conducted either remotely or on-site—designed to examine all facets of your practice, from front-desk operations and overall environment to clinical workflows and post-visit processes. Both clinical and non-clinical functions are assessed, with a strong emphasis on enhancing the patient experience.
An experienced healthcare practice management consultant will perform the assessment and provide a detailed written report outlining key findings. We’re available to meet with you and your team to review the results. You’ll also receive a practical, actionable plan that includes step-by-step implementation guidance, tools, and benchmarking to support measurable improvement.
If needed, we can oversee and execute the action plan directly or provide support and guidance to your internal team. Our goal is to help you achieve lasting improvements and sustained success.
Areas of Focus Include:
- Patient-Centered Care Experience
- Corporate Culture Alignment
- Leadership Training
- Clinical and Office Workflow Assessments
- Human Resources & Talent Management
- Talent Assessment – Right People / Right Roles
- HR Tools: Forms, Handbooks, Policies & Procedures
- Conflict Resolution
- Customer Service Training
- Operations Policy & Procedure Manuals
- Payroll and Benefits Administration
- Physician/Provider Compensation Modeling
- Physician/Provider Productivity
- Medical Chart Auditing
- Workflow Assessment & Optimization